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Contact

We would love hearing from you and moreover meeting you in person. Below you can find all contact details. See you soon!

Contact

T: +60 10-343 1491
customer.service@esme.com.my

Hours

Mon to Sat: 10:00 am — 7:00 pm

Location

59-P1, Block D, Jaya One, 72A, Jalan Profesor Diraja Ungku Aziz, Seksyen 13, 46200 Petaling Jaya, Selangor, Malaysia

Book Appointment

Drop Us a Line

Leave us a message and we will get back to you as soon as possible. We’d love hearing from you.

    Join Our Team

    Got a passion for exceptional skincare and a spirit that aligns with the Esme ethos? We're always on the lookout for fresh talent. Just send an email to career@esme.com.my with your resume. We're excited to explore how we can grow together in this journey of beauty and care.

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    Become Our Partner

    Interested in joining the Esme family? If you're passionate about ethical skincare and wish to explore a partnership or franchise opportunity, we're eager to connect. Simply drop us a message at franchise@esme.com.my and let's start a conversation about a beautiful future together.

    Tell Me More

    At Esme, we understand that life's rhythm sometimes changes unexpectedly. While we eagerly await each session to guide you on your skincare journey, we also appreciate your need for flexibility.

    If you need to cancel or reschedule your appointment, please provide us with at least 1 day notice. This grace period allows us to manage our schedule and offer the slot to another client on our waiting list, ensuring that everyone gets the chance to experience the rejuvenating touch of our treatments.

    To cancel or reschedule, simply reach out to us at +60 10-343 1491. Your consideration helps us maintain a seamless experience for all our cherished clients, just like you.

    Thank you for your understanding and cooperation. We can't wait to see you and assist in your journey to radiant, healthy skin with treatments tailored just for you.

    At Esme, we're committed to providing you with the highest quality skincare products and services, crafted to meet your unique needs and expectations. We understand that every purchase you make is an important decision, and we honor your choice to trust in our brand.

    Please note that due to the nature of our products and services, and for hygiene and quality assurance purposes, all sales are final. We do not offer refunds or exchanges on any product or service once the purchase is made. This policy ensures that every item you receive from Esme is fresh, untouched, and adheres to the highest standards of quality.

    We encourage you to review your selection carefully before finalizing your purchase. If you have any questions or need further assistance regarding our products or services, our dedicated team is here to offer detailed information and support, ensuring that your decision is well-informed and aligned with your skincare needs.

    Your satisfaction and well-being are our top priorities. While our policy is to uphold non-refunds, we are committed to understanding and addressing any concerns you may have about your purchase. Please feel free to reach out to us at +60 10-343 1491 for any inquiries or support.

    Thank you for choosing Esme, where your journey to radiant and healthy skin is nurtured with care, expertise, and unwavering dedication to excellence.